We promise that we will never rent, sell, or trade any of your information to any individual or organization outside of Fortessa, Inc. We may make your information available to trusted and legally contracted third parties, but only for the purpose of operating our website, conducting our business, or servicing you, and only if those parties agree to keep your information confidential.
We know that you care how your information is used, and we appreciate your trust that we will use it carefully and sensibly. This notice describes our privacy policy. By visiting us online or in person, you are accepting the privacy policy described here.
What information do we collect?
We collect information from you when you create an account on our site, place orders or request quotes, subscribe to our email offers, respond to our surveys, or fill out our forms. You may be asked for your name, email address, mailing address, phone number, or credit card information, as appropriate. If you choose, you may visit our site anonymously and disclose no personally identifiable information.
How do we use your information?
We use the information that you provide primarily to fulfill your requests and operate our business, such as setting up your account, sending you the email offers you requested, providing you with quotes, and processing your payments. We may also use the information you provide to personalize your experience and better respond to your needs, to improve our website and customer service response, or to send periodic emails.
The email address that you provide for order processing may be used to send you information pertaining to your order, company news and service updates, and related product and service information. If at any time you would like to unsubscribe from receiving our emails, you can find detailed unsubscribe instructions at the bottom of each email we send.
How do we protect your information?
No system can guarantee absolute security, just as the finest lock cannot guarantee physical security. But we take every reasonable precaution to ensure that your information is protected and secure.
We implement a variety of security measures to maintain the safety of the information you submit or access on our site or that we store on our servers. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) technology, which encrypts the sensitive information you enter. We use an enterprise firewall and maintain stringent security protocols to protect your information when it is on our servers. Particularly sensitive information, such as your credit card information, is processed at once and never stored on our servers.
Do we use cookies?
Yes. Cookies are small files that our site transfers to your hard drive through your web browser (if you allow it) that allow us to recognize you. We use cookies to help us remember the items in your shopping cart, to save your preferences for future visits, and to compile aggregate data about site traffic and site interaction so that we can offer you a better site experience and better site tools in the future.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies in your browser settings. As with most websites, if you turn your cookies off, some of our services may not function properly. But you can still place orders over the telephone or by contacting customer service.
Will we disclose your information?
We will not rent, sell, trade, or otherwise disclose your information to outside parties. This does not include trusted third parties who help us operate our website, conduct our business, or service you, so long as those parties agree to keep your information confidential. We may release your information when we believe it is required to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
Do we comply with the California Online Privacy Protection Act?
We are in compliance with the California Online Privacy Protection Act. We will not rent, sell, trade, or other disclose your personal information to outside parties except as provided for in this privacy policy. As part of the California Online Privacy Protection Act, all users of our site may make changes to their information at any time by contacting us at the email address or phone number below.
Do we comply with the Children's Online Privacy Protection Act?
We are in compliance with the requirements of the U.S. Children's Online Privacy Protection Act. We do not collect any information from anyone under 13 years of age. Our website and all our products are directed to people who are at least 13 years old or older.
How can you contact us?
If you have questions about our privacy policy, you can contact us using the information below.
Fortessa, Inc.
22601 Davis Drive
Sterling, Virginia 20164
USA
info(at)fortessa.com
800-296-7508
Please note that any third-party sites we link to on our site have separate and independent privacy policies. We have no control over them. But we want to preserve the integrity of our site, so we welcome any comments you may have about these sites' practices.
We reserve the right to modify this policy in the future, with or without notice. If we decide to change our privacy policy, we will update the privacy policy modification date here. This policy was last modified on 01/25/2011.